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How Can We Help?
Find answers to common questions or contact our support team.
Frequently Asked Questions
How do I activate my license?
After purchase, you'll receive a license key via email. Open the app, go to Preferences, and enter your license key to activate.
Can I use my license on multiple devices?
Yes! Personal licenses can be used on up to 3 devices that you own. Just use the same license key on each device.
What's included in lifetime updates?
Your one-time purchase includes all updates within the major version you purchased. Major version upgrades may require a separate purchase at a discounted rate.
How do I request a refund?
We offer a 14-day money-back guarantee. Contact support@ludy.app within 14 days of purchase for a full refund.
I lost my license key. How do I recover it?
Visit our License Recovery page and enter your email address to receive your license keys.
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Still Need Help?
Our support team typically responds within 24 hours.
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